WE DESIGN OPERATIONS THAT SCALE

BUILD YOUR ROADMAP

To know where you stand, you have to know where you’re going.

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We involve your team throughout the process design journey, reinforcing agile practices along the way. The result is sustainably designed systems that unlock your business’ true potential.

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We Offer: 

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• Gemba workshops (live or virtual) to assess your existing processes

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• Design Thinking workshops to define the target state

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• Operational Roadmaps, and action plans for your

  • Process Redesign

  • Business Transformation

  • Change management

  • Business Process Outsourcing

MANAGE YOUR RISKS

Mistakes cost your business time and money.

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From improvements to transformation, we collaborate with your team to develop strategies to optimise your processes.

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We Offer:

• Process heat-mapping to identify and prioritize risk areas

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• Escalation framework design to enable responsive issue management

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• Root cause analysis and solution advisory

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• Regulatory change management strategy and adaptation

• Continuous improvement training and implementation

IMPLEMENT ON-TIME

You need an objective partner to keep you on track.

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Our deep project management expertise helps us steer your team toward operational readiness. We manage scope, schedule and resources along the way, keeping everyone’s eyes on the prize.

We Offer:

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• Traditional and Agile Project Management Services

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• Desktop Procedure (DTP) and Standard Operating Procedure (SOP) development

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• Communication plan & tool design (for employees, customers and vendors)

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• Training program design (for employees, customers and vendors)

CUSTOMISED SOLUTIONS

We understand that your business may have unique needs and we're ready to work with you on customised solutions. See "Our Work" for some examples.