#customerexperience #digital #nextnormal #operationalexcellence Last month Terragon Group hosted a webinar on the topic of: Delivering...

#prioritization #changemanagement #operationalexcellence A client recently mentioned that although there were known operational issues in...

#antifragile #operationalexcellence #crisisleadership A couple months ago I attended a webinar hosted by The BoardRoom Africa and led by...

#theyearofreturn #leansixsigma #operationalexcellence A couple years ago, I did a week long training in preparation for a Lean Six Sigma...